FAQ

Racing

Open race: A race where you may be grouped with others who have also signed up for an Open race.

Exclusive race: A race where you have the track all to yourselves.

Drop-In: Run without booking in advance. You can always stop by Racehall and purchase as many minutes as you’d like. Then you can head out onto the track when there are open spots.

In the winter, we recommend warm clothing, warm shoes, and gloves. If you’ve forgotten anything, you can always borrow a snowsuit and gloves. In the summer, we recommend bringing an extra T-shirt, as it can get hot and you may easily start to sweat.

Yes, we regularly organize recurring events where you can sign up for runs over an extended period. See more under “Training” in the menu.

Unfortunately, no. We only allow the use of Racehall’s own go-karts.

Yes, for races lasting half an hour or longer, a briefing is always required. Even if you’ve raced before, our procedures are constantly changing, and it’s important that all drivers receive the same essential information.

BOOKING AND APPOINTMENT BOOKING

The booking time depends on the number of participants and whether you want an exclusive track. For long-term bookings, we recommend a private event, as there are no booking restrictions. The minimum requirement is the rental or payment for 12 go-karts. Please feel free to contact us for assistance.

The booking confirmation ensures that resources are not wasted due to no-shows, allowing others to use the facilities. Furthermore, it serves as a contract between the guest and Racehall.

Yes, Racehall can provide the perfect setting for events ranging from 1 to 1,200 people. Please call us at 86 28 01 70 for more information.

Yes, that’s definitely possible. Contact your local Racehall center to discuss your wishes and needs, and we’ll find a solution that works for you.

Contact Racehall Aarhus
Contact Racehall Copenhagen

Open Events can be booked online up to 14 days in advance. Please contact us if you’d like to book further in advance.

Anything is possible, as long as you pay for at least 12 go-karts. However, due to the size of the tracks, we recommend that you book spots for two Open Events.

Yes, that’s possible. However, to organize a Le Mans race, you must have at least 30 people, since a minimum rental of 15 go-karts for 1½ hours is required.

DRIVER'S LICENSE

To drive a go-kart at Racehall, you must have a valid “Driver’s License.” Registration costs 5 kr., and after registering, you will receive a personal driver’s license, which you must bring with you every time you visit Racehall. Alternatively, you can purchase a new one and register again. Note: Individuals under the age of 16 who arrive unaccompanied by a parent or guardian must still complete a Driver’s License application, which must be brought with a signature from a parent or guardian.

The driver’s license application is a “certificate” that serves as a disclaimer. This means that Racehall is not liable for any personal injury or property damage that you or a third party may cause in connection with the use of the rented go-karts, nor for any injuries you may sustain as a result of other drivers, or that you may cause to a third party.

DON’T PANIC—our track and go-karts are extremely safe. The track is made of massive Flexi-Track material, so IF you happen to collide with the barrier, it gives way so you don’t come to a sudden stop. The go-karts are also extremely safe, featuring metal frames, headrests, and H-belts.

You must bring your driver’s license with you every time you go out for a drive. If you prefer a digital option, you can download our Racehall app.

With the app, you’ll always have your driver’s license right at your fingertips.

You can view past and current times, follow our Racehall live, and much more. Download it now and explore all the features.

FACILITIES AT THE LOCATIONS

All locations have separate men’s and women’s changing rooms with shower facilities.

All locations have ample parking spaces.

At the Aarhus location, it is possible to charge your car at the neighboring Aarhus Vand and we have Tesla chargers in the parking lot.

All our locations have an attached restaurant where you can get food and drinks. Table reservations are handled by the individual restaurants.

Aarhus: Gastro Hall.

Copenhagen: Sallie’s Race Lounge.

Both restaurants overlook the Racehall tracks.

Payment, Prices, and Cancellation

You can only receive an invoice afterward if you are a Racehall sponsor. If you would like to become a sponsor, please contact Henrik Stærmose by phone at 86 28 01 70 or by email at [email protected].

To bill public authorities, the following requirements must be met:

  1. Purchase order with the institution’s name, address, and purchase order number.
  2. The agency’s EAN number
  3. Photo ID of the purchaser.
  4. The day before the event, please send us an email at [email protected] or [email protected] with ALL the necessary information, including your name, address, and phone number.

We do not offer discounts, as our prices are the same for everyone. If there are several of you traveling together, you may want to consider one of our package deals.

People with disabilities can drive both our Twinkart and our wheelchair-accessible go-kart. Companions of people with disabilities do not receive a discount when riding in the Twinkart.

Your order can be canceled within 3 days.
If you cancel after confirmation:

  • Less than 2 weeks before the booked date, 50% of the total rental amount is due.
  • If cancellation occurs less than 1 week before the booked date, 100% of the total rental amount is due.